Customer Service Representative in Canyon Lake, TX at Volt

Job Description

Volt has partnered with a major industrial supply company located in New Braunfels,TX to find candidates with outstanding customer support skills for a Customer Service Representative position. This is a great opportunity for someone looking to get their foot in the door with an employer that offers training, a positive work environment, and room for professional growth!

Responsibilities:

• Provide high-volume customer service over phone and email
• Answer general questions regarding accounts
• Remind customers of payments due and accept payment
• Coordinate with internal Billing/Collections team to resolve billing disputes

Qualifications:

• At least 6 months customer service experience in call center environment
• Must be comfortable asking for past-due payments while on customer service calls
• Ability to effectively use a computer and navigate web-based software 
• Minimum typing speed 25 WPM
• Excellent customer service and communication skills
• Ability to multitask in a fast-paced environment

Volt is an Equal Opportunity Employer