Customer Service Representative in Kearny, NJ at Volt

Date Posted: 2/6/2020

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Kearny, NJ
  • Duration:
    20 weeks
  • Date Posted:
    2/6/2020
  • Job ID:
    217377
  • Pay Rate
    $16.0/Hour
  • Contact Name
    Volt Branch
  • Phone
    973-541-2270

Job Description

We are seeking a Customer Service Representative for a Trucking & Logistics company. 

This is a 1st Shift Role | Pay Rate: $15-$16/hr

Job Summary:

Maintain and manage the inventory of clients while providing exemplary customer service.

Job Duties: 

  • Communicate with clients daily via phone and email 
  • Inform clients of any changes to their accounts: shipments, arrival of products, payments, etc. 
  • Serve as liason between warehouse team, transportation team, and clients.
  • Receive, review, and process orders
  • Resolve client inquiries and concerns

Responsibilities:

  • Professionally handle incoming requests from client and ensure that issues are resolved both promptly and thoroughly.
  • Thoroughly and efficiently gather information, access and fulfill client needs,
  • Troubleshoot customer issues over the phone.
  • Use automated information systems to analyze the customer’s situation.
  •  Handles issues in the best interest of both client and company.
  • Responsible for compiling and generating reports as they relate to inventory….shipments or receipts.

Requirements: 

  • 2+ years of Customer Service experience 
  • Working in warehouse environment preferred
  • Proficient in Microsoft Office & Google
  • Multitask
  • Great attention to detail

Our recruiters will connect with you directly after reviewing your resume.

Volt offers competitive compensation, the chance to work with some of the world’s leading companies, and a friendly staff committed to helping you take the next step on your career path.

To see all of our job postings, visit http://jobs.volt.com. To learn more about Volt visit http://www.volt.com.

Volt is an Equal Opportunity Employer.