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Customer Service Representative in Bakersfield, CA at Volt

Date Posted: 5/29/2019

Job Snapshot

Job Description

VOLT WORKFORCE SOLUTIONS is currently hiring for a Customer Service Rep.

As a Customer Service Representative, you are a key member of the team and represent on support calls. You are responsible for handling service requests and customer complaints. 

You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.

Specific Responsibilities:

  • Receive incoming calls in professional and courteous manner
  • Schedule estimates & cleans
  • Perform marketing functions to sell additional work and earn business
  • Return customer calls, respond to customer complaints, and resolve breakage issues
  • Perform administrative functions including data entry, payment processing, and supply inventory
  • Assist with personnel management, including hiring and recruiting functions
  • Perform other duties as needed which may include cross-training in related positions

Job Requirements:

  • Minimum two years admin experience
  • Strong written and verbal communication skills
  • Detail-oriented with strong data entry skills
  • Positive Attitude
  • Team player who can work independently

For immediate consideration, please send resume to hire.bakersfield@volt.com

VOLT is an equal opportunity employer