Customer Service Representatives in Raynham, MA at Volt

Date Posted: 5/18/2018

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Raynham, MA
  • Job Type:
    Call Centers
  • Duration:
    12 weeks
  • Date Posted:
    5/18/2018
  • Job ID:
    34982
  • Contact Name
    Volt Branch
  • Phone
    781/932-4280

Job Description

A company in Raynham, MA is in search of a Customer Service Rep to join their team!

The primary role of a CSR is to provide customer assistance on a wide array of topics including, but not limited to:  general inquiries, product and service inquiries, billing questions and other concerns. 

  • Respond to incoming calls from existing residential and commercial clients with a goal of providing world-class customer service  
  • Diagnose customer needs and/or concerns 
  • Correctly enter information into our Customer Relationship Management (CRM) system according to the customer's needs and/or concerns
  • Communicate company policies and provide creative approaches to resolve customer issues such as billing errors or service opportunities

Hours: Full time - First and second shift - Open from 8:00am - 9:00pm 

Pay: 14.30

Length: Temp to hire!

      Qualifications:

  • High school diploma or GED
  • Minimum of 1 year previous customer service and/or call center experience

Volt is an EOE.