Customer Service Specialist - Manufacturing in Erie, PA at Volt

Date Posted: 7/3/2019

Job Snapshot

  • Employee Type:
  • Location:
    Erie, PA
  • Duration:
    0 weeks
  • Date Posted:
  • Job ID:
  • Pay Rate
    $17.0 - $35360.0/Hour
  • Contact Name
    Volt Branch
  • Phone

Job Description

Are you a passionate customer service professional looking for a growing industry in which you can build a rewarding long-term career with an industry leader? Do you have manufacturing knowledge and experience?

There is an excellent direct hire opportunity available with an innovative company in Erie, PA to join their team as a Customer Service Representative! A professional, customer service-oriented candidate will utilize this opportunity to grow with the company - resulting in success for everyone!

Customer Service Rep will be an accurate, multi-tasking, detail -oriented person with strong customer service skills. The ideal candidate will have strong written and communication skills and will be dealing with new clients and creating a great first impression.

This is a direct hire position and our client offers an excellent benefit package.

Responsibilities include:

  • Serve as a liaison between the company and the customers.
  • Process orders, expedite shipments, and estimate/quote when applicable.
  • Follow up with customers on quotes and pricing, resolve issues and customers' concerns.


The successful candidate will have the following skills and experience:

Experience in manufacturing industry is required for this position.

  • 2-5 years of customer service experience in manufacturing environment is required.
  • Exceptional Customer Service skills are required.
  • Proficiency in Microsoft Office, especially Excel and strong computer skills are required.
  • Ability to excel in very fast-paced environments.
  • Ability to handle various tasks from supervisors - strong attention to details.
  • Work well independently and in a team setting to accomplish goals and key deadlines.
  • Stable employment history.
  • Professional and personable communication skills.

Volt is an Equal Opportunity Employer.