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Customer Service Specialist in Honolulu, HI at Volt

Date Posted: 12/6/2018

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Honolulu, HI
  • Job Type:
  • Duration:
    12 weeks
  • Date Posted:
    12/6/2018
  • Job ID:
    150015
  • Pay Rate
    $20.0 - $20.0/Hour
  • Contact Name
    Volt Branch

Job Description

We are looking for Customer Service Specialist to join our Team! You will be working with an innovated, CA based Electric Car Company. You will support customers from the moment they walk into the showroom to learn more about the cars.

Responsibilities:

• Engage walk in Customers promptly, personally and with the goal of opening the conversation and ensuring they feel welcome

• Understand who the Customers are, what brought them them in, their intent and timeline to purchase, thus creating a robust Customer Profile

• Educate and excite guests by answering their questions and providing a tailored experience based upon their interests and agenda

• Help maintain a healthy sales pipeline by collecting customer contact information and scheduling Test Drives for individuals who exhibit purchase intent or potential

• Provide the highest level of customer service to all current and future owners

Requirements:

• Customer service experience required

• Positive, enthusiastic and passionate about the changes in the personal transportation industry

• Ability to understand and convey business issues and technical concepts

• Strong sense of team mentality and reliability

• Strong communication skills and attention to detail

• Demonstrate a mastery of all products and services. Keep up with EV industry trends and local incentives

• Ability to work evenings and weekends

• Valid driver’s license, 2 year minimum driving record required with a clean driving history, and ability to be insured.

• Legal right to work in the United States

Volt is an Equal Opportunity Employer

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