Customer Service Specialist in Las Vegas, NV at Volt

Date Posted: 7/27/2020

Job Snapshot

Job Description

Volt has Immediate Temporary Openings for Customer Support Specialists (Call Center) in Las Vegas, working for an innovative International Electric Energy Company.

Do you have Outstanding Customer Service Skills with 2+years working in a Call Center Environment? Look No Further!

Responsibilities include:

• Client Interaction: Talk to our customers to nurture and educate them on their recent purchase.  We want customers to feel confident and understanding of what they are purchasing and what the process will look like. We want to get them excited about joining

• Follow-up: Managing individual pipelines to call and email to ensure customer is engaged through the journey and submitting documents needed to progress project. Being able to time manage and respond to customer needs in a timely manner, to ensure perfect customer experience.

• Inspiration: Influence customer purchases of products by aiding a “buy in” to the brand, including company mission, business model and no-stress educational approach to sales.

• Plan: To maximize and leverage productivity including phone time, pre-call planning, adhering to activity metrics, and call structure control for opportunity qualification and objection handling.

•  Provide feedback and recommendations on communication efforts based on direct experiences with potential clients.

• Participate in company meetings and customer events.

• Master industry trends and best practices, including utilization of new technology and web resources.

Sound Like You?  Apply Today!

Volt is an Equal Opportunity Employer. We participate in E-Verify

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