Customer Service in Peoria, IL at Volt

Date Posted: 8/26/2018

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Peoria, IL
  • Job Type:
  • Duration:
    96 weeks
  • Date Posted:
    8/26/2018
  • Job ID:
    112057
  • Contact Name
    Volt Branch
  • Phone
    (309) 495-2082

Job Description

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

?Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Strong PC Skills (Typing speed of 30 wpm or more)
  • Must be 21 years of age
  • Troubleshooting Skills
  • High School Diploma or GED

Volt has been a staffing industry leader for over 60 years. Volt works with many of the Fortune 500 and 1000 companies to provide workforce solutions. Volt offers many direct hire and contingent/temporary employment opportunities. Volt offers competitive pay, a great commission plan and a plethora of benefits.

Volt is an equal opportunity employer.