Depot and Field Service Technician in Santa Clara, CA at Volt

Date Posted: 6/23/2018

Job Snapshot

  • Employee Type:
    Contingent
  • Job Type:
  • Duration:
    48 weeks
  • Date Posted:
    6/23/2018
  • Job ID:
    110404
  • Contact Name
    Volt Branch
  • Phone
    925-227-5859

Job Description

"We are currently looking to hire a Depot and Field Service Technician Santa Clara, Ca "

Primary duties include:

  • Performing in-house and field servicing of Temperature Control products (baths, circulators, re-circulators and chillers). This includes performing evaluation, repair and testing of customer equipment.
  • Also, required to identify service resource and tooling needs while alerting management of product repair trends.
  • Additional duties include assisting with receiving/shipping and interfacing with customers.

  • Maintain and service our customers to ensure 100% customer satisfaction
  • Perform Customer Services, including preventive maintenance, troubleshooting and repairing customer equipment and field installations of applicable products.
  • Calibrate customer equipment according to specifications.
  • Provide technical support to customers via phone and email.
  • Provide training as required.
  • Provide support to engineering, manufacturing, and sales.
  • Provide adequate documentation and reports upon completion of each assigned job.

Minimum Requirements/Qualifications:

  • 3-5 years experience with temperature control equipment and/or refrigeration experience preferred.
  • Mechanically/Electrically proficient
  • Brazing and soldering skills
  • Solid troubleshooting skills
  • Good verbal and written communications skills
  • EPA Certification

Non-Negotiable Hiring Criteria:

  • Strong customer focus and communication skills
  • Sets high standards in work ethic and highly self motivated
  • Be available to travel to customer sites
  • Refrigeration related experience
  • Basic computer skills with ability to learn service procedures and software tools
  • Current Drivers License
  • Ability to lift 40 lbs. or more with help

Skill/Experience/Education 

Mandatory:

  • Depot and or Field Service Technician Experience

Desired:

  • Contingent Hourly 

"Volt is an Equal Opportunity Employer"