Helpdesk in Orlando, FL at Volt

Date Posted: 8/2/2018

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Orlando, FL
  • Job Type:
  • Duration:
    48 weeks
  • Date Posted:
    8/2/2018
  • Job ID:
    128812
  • Pay Rate
    $0.0 - $16.0/Hour
  • Contact Name
    Volt Branch
  • Phone
    919/789-6990

Job Description

Our client is looking for a qualified Support Technician for their Orlando location with hardware and software troubleshooting experience.  Network troubleshooting is also a big plus.

Job Description:

Primary Responsibilities:*

Troubleshoot desktop operating system, application errors and PC hardware issues. Troubleshoot minor server-hardware issues. Manage trouble tickets from inception to closing, includes tracking resolution progress and updating customers on ticket status. Provide OS and database maintenance. Set up and maintain user desktop environments; relocate and set up peripherals as may be required. Order, inventory, and return IT parts and equipment as needed. Maintain printers; troubleshoot issues.

Qualifications:*

H. S. diploma or GED A+ certification.

2+ years support experience that includes the following: User desktop setup Windows, UNIX, and/or Linux OS HP and/or Dell server hardware Active Directory or Novell networking

Previous experience with Windows 10 

Related Skills and Competencies:*

Strong verbal and written communication skills for customer interface and documentation. Organizational and time-management skills with ability to multitask effectively. Ability to learn new technologies.

Volt is an equal opportunity employer.