Desktop Specialist in Owego, NY at Volt

Date Posted: 9/18/2018

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Owego, NY
  • Job Type:
  • Duration:
    48 weeks
  • Date Posted:
    9/18/2018
  • Job ID:
    120812
  • Pay Rate
    $0.0 - $16.0/Hour
  • Contact Name
    Volt Branch
  • Phone
    804/727-0018

Job Description

VOLT has partnered with a well established Independent Services organization who has a need for a multiple Desktop Professionals Located in Owego, NY.  This is a 1 year contract engagement. 

Job Description:  Desktop Specialist

Purpose:  Provides support for an imaging project.  

Primary Responsibilities:*

  • Troubleshoot desktop operating system, application errors and PC hardware issues.
  • Troubleshoot minor server-hardware issues.
  • Manage trouble tickets from inception to closing, includes tracking resolution progress and updating customers on ticket status.
  • Provide OS and database maintenance.
  • Set up and maintain user desktop environments; relocate and set up peripherals as may be required.
  • Order, inventory, and return IT parts and equipment as needed.
  • Maintain printers; troubleshoot issues.

Qualifications:*

  • H. S. diploma or GED
  • A+ certification.
  • 1-2 years of experience.
  • Familiarity with refresh processes
  • Windows 10 experience is preferred

Related Skills and Competencies:*

  • Strong verbal and written communication skills for customer interface and documentation.
  • Organizational and time-management skills with ability to multitask effectively.
  • Ability to learn new technologies.

Volt is an Equal Opportunity Employer