Desktop Specialist in Stratford, CT at Volt

Date Posted: 6/14/2018

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Stratford, CT
  • Job Type:
    Computer Industry
  • Duration:
    24 weeks
  • Date Posted:
    6/14/2018
  • Job ID:
    120805
  • Pay Rate
    $18.0 - $19.0/Hour
  • Contact Name
    Volt Branch
  • Phone
    973/404-9187

Job Description

Volt has partnered with a large organization in Stratford, CT to identify a Desktop Support professional who has experience with Windows 10.  This is a long term opportunity, potentially contract to hire.  The ideal candidate will have experience doing upgrades to Windows 10 and will have basic hardware, software, and network support experience relative to customer IT environment.

Primary Responsibilities:*

  • Troubleshoot desktop operating system, application errors and PC hardware issues.
  • Troubleshoot minor server-hardware issues.
  • Manage trouble tickets from inception to closing, includes tracking resolution progress and updating customers on ticket status.
  • Provide OS and database maintenance.
  • Set up and maintain user desktop environments; relocate and set up peripherals as may be required.
  • Order, inventory, and return IT parts and equipment as needed.
  • Maintain printers; troubleshoot issues.

Qualifications:*

  • H. S. diploma or GED
  • A+, or other industry standard certification.
  • 2+ years support experience that includes the following: User desktop setup Windows, UNIX, and/or Linux OS HP and/or Dell server hardware Active Directory or Novell networking
  • Be familiar with desktops and laptops and Windows 10

Related Skills and Competencies:*

  • Strong verbal and written communication skills for customer interface and documentation.
  • Organizational and time-management skills with ability to multitask effectively.
  • Ability to learn new technologies.
  • Candidates must meet certain eligibility requirements for this client

Volt is an equal opportunity employer