Desktop Specialist in Liverpool, NY at Volt

Date Posted: 7/13/2018

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Liverpool, NY
  • Job Type:
    Computer Industry
  • Duration:
    12 weeks
  • Date Posted:
    7/13/2018
  • Job ID:
    126224
  • Pay Rate
    $0.0 - $20.0/Hour
  • Contact Name
    Volt Branch
  • Phone
    804/727-0018

Job Description

Volt has partnered with a large organization in Liverpool, NY to identify experienced Desktop Support Professionals with hardware, software, and network support experience relative to customer IT environment.

Primary Responsibilities:*

  • Troubleshoot desktop operating system, application errors and PC hardware issues.
  • Troubleshoot minor server-hardware issues.
  • Manage trouble tickets from inception to closing, includes tracking resolution progress and updating customers on ticket status.
  • Provide OS and database maintenance.
  • Set up and maintain user desktop environments; relocate and set up peripherals as may be required.
  • Order, inventory, and return IT parts and equipment as needed.
  • Maintain printers; troubleshoot issues.

Qualifications:*

  • H. S. diploma or GED
  • A+, or other industry standard certification.
  • 4+ years support experience that includes the following: User desktop setup Windows, UNIX, and/or Linux OS HP and/or Dell server hardware Active Directory or Novell networking
  • Be familiar with desktops and laptops and Windows 10

Related Skills and Competencies:*

  • Strong verbal and written communication skills for customer interface and documentation.
  • Organizational and time-management skills with ability to multitask effectively.
  • Ability to learn new technologies.
  • Candidates must meet certain eligibility requirements for this client

Volt is an equal opportunity employer