Desktop Specialist in Owego, NY at Volt

Date Posted: 10/12/2018

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Owego, NY
  • Job Type:
  • Duration:
    48 weeks
  • Date Posted:
    10/12/2018
  • Job ID:
    143337
  • Pay Rate
    $0.0 - $19.0/Hour
  • Contact Name
    Volt Branch
  • Phone
    804/727-0018

Job Description

Desktop Support Specialist

Contract to hire!

Volt has partnered with a large organization in Owego, NY to identify experienced Desktop Support Professionals with hardware, software, and network support experience relative to customer IT environment.

Primary Responsibilities:*

  • Troubleshoot desktop operating system, application errors and PC hardware issues.
  • Manage trouble tickets from inception to closing, includes tracking resolution progress and updating customers on ticket status.
  • Provide OS and database maintenance.
  • Set up and maintain user desktop environments; relocate and set up peripherals as may be required.
  • Order, inventory, and return IT parts and equipment as needed.
  • Maintain printers; troubleshoot issues.

Qualifications:*

  • H. S. diploma or GED
  • A+, or other industry standard certification.
  • 4+ years support experience that includes the following: User desktop setup Windows, UNIX, and/or Linux OS, Active Directory or Novell networking

Related Skills and Competencies:*

  • Strong verbal and written communication skills for customer interface and documentation.
  • Organizational and time-management skills with ability to multitask effectively.
  • Ability to learn new technologies.
  • Candidates must meet certain eligibility requirements for this client

Volt is an Equal Opportunity Employer