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Desktop support level 2 in Jersey City, NJ at Volt

Date Posted: 4/13/2019

Job Snapshot

  • Employee Type:
  • Job Type:
  • Duration:
    36 weeks
  • Date Posted:
  • Job ID:
  • Pay Rate
    $0.0 - $25.0/Hour
  • Contact Name
    Volt Branch
  • Phone

Job Description

Volt Workforce Solutions is looking for a  Desktop Support/Upgrade Technician for our client, a leading provider of technical support solutions. After reading the job info below, if interested, email an updated resume (in Word format).

 Job Title: Desktop Support/Upgrade Technician (Banking industry)

Location: New York, NY

Job Description

Approximately 9 month project to upgrade client’s users to Windows 10. Could be longer or shorter depending on the client’s needs.


  • Onsite Support
  • Remote Support
  • Imaging
  • PC deployment
  • Windows7 Upgrades to Win10
  • Level 2 Desktop Tech will be responsible for physical migration of the end user devices (desktop/laptop/thin client) during Phase 1 of the program, which includes but is not limited to:
  • Tech will work under self-direction to deliver second level technical support to all problems assigned to the department including network connectivity, operating systems, application and hardware integrity.
  • Tech will proactively seek opportunities for improvements in terms of technology and training of other support staff, and present formal recommendations to management.
  • Tech will act as the primary IT interface to all lines of business for all computing issues.
  • Tech will call in resources from other IT departments including networks, server, messaging, telecom, and application developers as required.
  • Tech is responsible for delivering quick repair to hardware and software problems and possibly swapping spare equipment.


  • Must have worked in the banking industry.
  • MUST BE Experienced with imaging, pc deployment, and windows migration/upgrades.
  • Minimum 3-5 years of experience supporting Windows 10 in an enterprise environment.
  • Minimum 3-5 years of experience supporting desktop hardware and peripherals in an enterprise environment.

High School Diploma or GED required, A+ or higher certification preferred.

 The chosen applicant must have the ability to obtain or maintain a secret security clearance.

As a Volt employee, you can expect the highest level of support.  We have a long-standing tradition of developing lasting and mutually beneficial relationships with our employees.  Contact a Volt representative by applying to this posting online for immediate consideration. Submit your resume today! To learn more about Volt, please visit: and to see more of our job postings, please visit:

Volt is an Equal Opportunity Employer.

Pay Rate is $25/hr