Desktop Support Specialist in Fairfield, NJ at Volt

Date Posted: 5/8/2018

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Fairfield, NJ
  • Job Type:
    Call Centers
  • Duration:
    24 weeks
  • Date Posted:
    5/8/2018
  • Job ID:
    114000
  • Contact Name
    Volt Branch
  • Phone
    9197827440

Job Description


Volt seeks an Desktop Support Technician for a part time opportunity with our Client located in Fairfield, NJ. Our client is Looking for a Part-Time candidate bringing idealy 3 years of desktop support experience (onsite support). Somebody with great communication skills and who can manage their own workload. In this role you will provide professional assistance to internal and external customers having hardware- and software-related problems with their supported desktop, laptop or peripherals. Able to resolve local area networking issues to ensure connectivity to the Corporate network, and work with the Infrastructure and Messaging teams as necessary to resolve incidents. Support is provided in a timely manner in accordance to published SLAs while maintaining a high level of customer satisfactions.

QUALIFICATIONS:

  • Strong customer service skills
  • Reliability and a strong sense of responsibility
  • Ability to work independently and take owner
  • Solid technical and analytical skills required
  • Ability to troubleshoot, support, and repair software and hardware for desktop and laptop computers
  • Knowledge of supported Microsoft Windows operating systems
  • Experience with Active Directory administration
  • Knowledge of installation, configuration, use and troubleshooting techniques of supported versions of Microsoft Office
  • Strong interpersonal skills in dealing with a wide range of customers with varying computer abilities
  • Experience troubleshooting intermediate complex local area network (LAN) and VPN connectivity issues
     

EDUCATION and/or WORK EXPERIENCE:

  • Associate's Degree or equivalent experience required
  • A+ Certification recommended, MCTS, MCITP, MCPD, MCM preferred, ITIL Certification preferred
  • 2-3 years or more of related experience preferred

This is a contingent/temporary position offered through Volt Workforce Solutions. Volt offers competitive compensation, the chance to work with some of the world’s leading companies, and a staff committed to helping you take the next step on your career path. 

Volt offers competitive compensation, the chance to work with some of the world’s leading companies, and a staff committed to helping you take the next step on your career path.

To learn more about Volt, please visit: http://www.volt.com and to see more of our job postings, please visit: http://jobs.volt.com

Volt is an Equal Opportunity Employer.