Desktop Support in Sunnyvale, CA at Volt

Date Posted: 3/15/2018

Job Snapshot

  • Employee Type:
  • Location:
    Sunnyvale, CA
  • Job Type:
    Computer Industry
  • Duration:
    24 weeks
  • Date Posted:
  • Job ID:
  • Pay Rate
    $22.0 - $23.0/Hour
  • Contact Name
    Volt Branch
  • Phone

Job Description

Job: Desktop Support

Location: Sunnyvale, CA


  • Provide basic hardware and software support to customer in IT environment 
  • Troubleshoot desktop operating system, application errors and PC hardware issues
  • Troubleshoot minor server-hardware issues
  • Manage trouble tickets from inception to closing, includes tracking resolution progress and updating customers on ticket status
  • Provide OS and database maintenance
  • Set up and maintain user desktop environments; relocate and set up peripherals if required
  • Order, inventory, and return IT parts and equipment as needed
  • Maintain printers; troubleshoot issues
  • Participate in Refresh as needed


  • H. S. diploma
  • A+ certification
  • 2+ years support experience that includes the following:
    • User desktop setup Windows, UNIX, and/or Linux OS HP and/or Dell server hardware Active Directory or Novell networking 
  • Experience with reimaging
  • Experience with software support

Volt offers a candidate referral bonus, please inquire for more details.  (Conditions and restrictions apply)

VOLT Workforce Solutions is an Equal Opportunity Employer