Desktop Support in Eden Prairie, MN at Volt

Date Posted: 6/29/2018

Job Snapshot

  • Employee Type:
  • Job Type:
    Computer Industry
  • Duration:
    24 weeks
  • Date Posted:
  • Job ID:
  • Contact Name
    Volt Branch
  • Phone

Job Description

Volt Workforce Solutions has an exciting contract role open in the Eden Prairie area.  This person will provide the support, maintenance and improvement of operating systems, hardware, and software on laptops, desktops, mobile devices and tablets.

  • Provides technical support for Help Desk callers and resolves issues as requested.
  • Configures, installs, supports and maintains multiple systems in accordance with system procedures.
  • Documents system problems and works to resolve and prevent them. Reports progress in meeting SLAs.
  • Assists in the creation and implementation of system administration and maintenance procedures.
  • Installs and maintains system and application software.
  • Uses system utilities to monitor and adjust system parameters to improve system performance and functionality.


  • Exposure to any or all the following; imaging, networking knowledge and hardware troubleshooting as well as Active Directory, VPN, MS Office 365, and ideally Windows 10.
  • Excellent communication skills, including writing, speaking grammar and spelling.
  • 1-3 years' help desk experience required.
  • 2-Year degree is a must.

Volt is an Equal Opportunity Employer