Desktop Technician in Dallas, TX at Volt

Date Posted: 4/20/2018

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Dallas, TX
  • Job Type:
    Computer Industry
  • Duration:
    12 weeks
  • Date Posted:
    4/20/2018
  • Job ID:
    103820
  • Pay Rate
    $0.0 - $22.0/Hour
  • Contact Name
    Volt Branch
  • Phone
    512/592-3354

Job Description

Are you a help desk professional looking to support internal customers?  Are you an IT professional that enjoys troubleshooting and fixing people’s technical issues?  Are you someone that can provide technical support while providing great customer service?  Then we would like to speak with you.  Please apply today and let’s find out if this is the right position for you!

Help Desk

Purpose:

Provides basic hardware, software, and network support relative to customer IT environment.

Primary Responsibilities:

  • Troubleshoot desktop operating system, application errors and PC hardware issues.
  • Troubleshoot minor server-hardware issues.
  • Manage trouble tickets from inception to closing, includes tracking resolution progress and updating customers on ticket status.
  • Provide OS and database maintenance.
  • Set up and maintain user desktop environments; relocate and set up peripherals as may be required.
  • Order, inventory, and return IT parts and equipment as needed.
  • Maintain printers; troubleshoot issues.

Qualifications:

  • H. S. diploma or GED A+ certification.
  • 2+ years technical support experience that includes the following:
    • User desktop setup & troubleshooting Windows, UNIX, and/or Linux
    • HP and/or Dell server hardware
    • Active Directory
    • Novell networking

Related Skills and Competencies:

  • Strong verbal and written communication skills for customer interface and documentation.
  • Organizational and time-management skills with ability to multitask effectively.
  • Ability to learn new technologies.

Volt is an Equal Opportunity Employer!!