Diesel Engine Technical Support Engineer in Detroit, MI at Volt

Date Posted: 5/30/2018

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Detroit, MI
  • Duration:
    100 weeks
  • Date Posted:
    5/30/2018
  • Job ID:
    118047
  • Contact Name
    Volt Branch
  • Phone
    515/346-3152

Job Description

Volt provides highly skilled contingent workers to local, national and international clients in all major industries.  Volt has over 60 years of experience and is a leader in the industry.  We work with many of the Fortune 500 and 1000 companies to provide workforce solutions.

Capitalizing on knowledge and innovation, comprehensive resources, and technology, Volt provides top talent to the many thousands of clients across the globe.  Over 60 years of unwavering focus on the issues of workforce management have gained us a reputation of being one of the most knowledgeable and accomplished strategic workforce partners in business for clients and candidates alike.

We have a talented and upbeat staffing team focused on the quality of your career. As a Volt employee, you can expect the highest level of on-site support. We have a long-standing tradition of developing lasting and mutually beneficial relationships with our employees.

Volt has an opportunity for you to become part of a prestigious team of professionals. We are seeking a Diesel Engine Technical Support Engineer to work onsite at our client’s facility in Waterloo, IA. This is a contingent position expected to last 2 years.   

As a Tractor Service Engineer you will be on a team of agricultural tractor and tractor/loader system experts providing technical support to our client’s dealers and customers worldwide.  Our team goal is to minimize customer downtime by assisting in the timely repair of a tractor in the field.  You will achieve this goal though three fundamental steps:

  • Communication – You will work directly with dealer technicians to fully understand a specific failure, gather relevant information and accurately document this for future investigation.
  • Investigation – You will utilize team members, technical publications, engineering documentation, Engineering teams, and appropriate stakeholders to develop and communicate a repair recommendation.
  • Resolution – You will analyze collected data and in functional team meetings assist to identify emerging issues, drive action, accountability, and resolution.

Day to Day Activities:

  • Provide troubleshooting and repair direction directly to technicians.
  • Work individually and within a functional team to identify and communicate emerging issues.
  • Collaborate with engineering and quality teams to determine root cause of field failures.
  • Develop short-term corrective actions and support long-term problem resolution activities.
  • Provide input for improvement to technical publications and training materials.
  • Analyze data and support the development of telematics enabled proactive communications.
  • Travel to the field when necessary to assist in troubleshooting and to gather failure data.

Requirements:

  • Excellent verbal and written communication skills.
  • 4 year degree in engineering or related field.
  • Demonstrated experience with hydraulic systems, electrical/electronics, or diesel engine troubleshooting.
  • Experience in dealership customer support specific to automotive, agricultural, or construction.
  • Domestic travel up to 10%.

***This position is located in Waterloo, IA. Candidates must be able to relocate to this location at their own expense.***

Submit your resume today!

Contact Erica at 515-346-3152 for immediate consideration.

If you do not meet all the qualifications of the position listed here, please be sure to go to http://jobs.volt.com to see the other positions we have available that you may qualify for.

Volt is an Equal Opportunity Employer