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Director of Infrastructure and Operations in Coppell, TX at Volt

Date Posted: 6/10/2019

Job Snapshot

  • Employee Type:
    Direct Hire
  • Location:
    Coppell, TX
  • Job Type:
  • Duration:
  • Date Posted:
  • Job ID:
  • Pay Rate
    $140000.0 - $180000.0/Year
  • Contact Name
    Volt Branch
  • Phone

Job Description


Are you a seasoned Director of Infrastructure with at least a Bachelor of Science in Technology and a background in Manufacturing? Are you ready to work within a family-owned company that has enjoyed 75 years of success? Do you enjoy a collaborative and cohesive environment? Do you want to feel as though your work matters and has a tangible impact on your team?

If so, I would love to speak with you as soon as possible! This is an immediate need with a phenomenal company in the Irving, TX area.

This position is a high-impact strategic leadership role that can support and advance infrastructure operations. This individual will oversee all technical aspects and resources within the Infrastructure group for the purposes of organizational growth and establish a technological vision focused on customer service, cost control/efficiency and technology advancement/maturity. This role will 'proactively' identify opportunities to improve IT resource efficiency/output and internal customer experience and Cloud capabilities and the consolidation, tracking, utilization, efficiency of all IT assets.


  • A Bachelor of Science degree in the field of computer science or business administration; a master’s degree in either of these fields, or an M.B.A. with technology as a core component is preferred. (Hard requirement)
  • Background in manufacturing (Hard requirement)
  • 15+ years of experience in progressively responsible technology leadership roles
  • Demonstrated expertise in large-scale project management.
  • Deep understanding and proven track record of IT strategy delivery, and keen awareness of the company’s strategic goals, and ability to define and influence those goals.
  • Successful track record working with third-party providers to deliver results. 
  • Proven track record developing a company’s information technology organization, including hiring, retention and succession planning, to create a high-performing team.


  • Leads a team of engineers and administrators to provide enterprise system architecture, engineering, implementation, operation and training, vendor integration and interoperability with regional based technology systems:
    • Network Architecture design, integration, implementation and configuration
    • Enterprise Wireless Access Control configuration/management
    • Create/manage VLANs and SSIDs’ and network time settings
    • Enterprise-wide DHCP management
    • Manage VPN Access Control
    • Manage Domain and SSL certificates
    • Conduct Advanced troubleshooting
    • Conduct Capacity planning and risk management
    • Provide Enterprise monitoring and conduct asset auditing
    • Enterprise AD OU creation and management
    • Organization, domain and user creation, deletion and management
    • Enterprise security group creation and management
    • Dynamic distribution group creation and management
    • VCenter management
    • Virtual Server creation, configuration and deletion
    • Server capacity planning/risk management
    • O365 account management (Email, SharePoint, One Drive, license activation, modifying primary accounts)
    • Public Drive file share administration
    • System Auditing
    • Enterprise-wide back-ups of enterprise and local servers
    • Capacity planning and lifecycle management
  • Leverage creativity and promote innovation.
  • Facilitate the restoration of normal operational service with minimal business impact on the customer within agreed upon service levels and priorities.
  • Ensure compliance using established processes and procedures.
  • Follows Incident, Change and Configuration Management processes.
  • Oversee escalation procedures to ensure timely resolution of customer technology problems.
  • Monitor and report on service performance and achievement.
  • Propose new services or products that will aid in success to corporation and schools.
  • Recruit and develops employees.
  • Conduct reviews and performance evaluations.
  • Collaborate with functional peers to do the following:
    • Analyze and review service performance against SLAs
    • Target actions required to maintain or improve service levels
    • Report on performance and achievement
    • Provide information for SLA reviews and negotiations
  • Define and manage a training path for your team.
  • Identify areas where more training or usability improvement is needed.


In addition to an attractive wage, this position offers a competitive benefits package including Group Health and Life Insurance, Vision and Dental Insurance, a Flexible Benefits Plan, a 401(k) Retirement Plan with company match, a Profit-Sharing Retirement Plan, and other benefits.  Full details of the benefits package can be discussed during the interview process or as part of the offer package.