Dispatcher in Auburn, CA at Volt

Date Posted: 9/25/2019

Job Snapshot

  • Employee Type:
  • Location:
    Auburn, CA
  • Duration:
    100 weeks
  • Date Posted:
  • Job ID:
  • Pay Rate
    $18.0 - $21.0/Hour
  • Contact Name
    Volt Branch
  • Phone

Job Description

Job Description

Transportation Dispatcher 


Under general direction of the Dispatch Manager, this position is responsible for coordinating and directing a company fleet of fuel and lubricant trucks and drivers to ensure that assigned fueling sites and customers are kept supplied with required fuel. 


  • Must be able to work under limited to no supervision.
  • Must possess the ability to use discretion, independent judgment and creativity to ensure that all the sites and customers are supplied with fuel/product at appropriate time regardless of obstacles present.
  • Must possess the ability to work calmly and methodically under pressure.
  • Must possess excellent organizational skills and high degree of creativity and flexibility.
  • Use experience, specific knowledge and proprietary software to monitor and predict fuel level at responsible locations and build a driver dispatch. Must account for site history, traffic conditions, driver capability, market trend pricing and fuel availability and ensure that fuel is delivered where and when required.
  • Must dispatch to ensure that drivers comply with Federal Motor Carrier Safety Administration hours of service laws, company procedures as well as state and federal laws.
  • Maintain great relationship and communication with team members.
  • Consistently report to work on time and in accordance with assigned work schedule.
  • Ensure all transportation directives, policies and procedures are fully implemented. 


  • Cross-train and/or act as backup for other positions in the department.
  • Adhere to all city, county, state and federal regulations.
  • Communicate effectively with TMs in the other departments to resolve problems and provide information as needed.
  • Work in a safe manner at all times and report all accidents immediately.
  • Attend monthly dispatch meetings for the purpose of reviewing and resolving problems, concerns, safety procedures and SDS updates and information.
  • Regularly assigned schedules may be altered to meet the needs of the Company based on department vacation/sick schedules.  Hours and shift schedules may vary week by week based on business needs.
  • Attending to business needs and the responsibilities of the position may require availability to answer and make calls, or to utilize company equipment and programs, on an as-needed basis, outside the scope of a normally defined shift. 
  • Stay familiar with company Handbook and company policies.
  • Promote and support company image standards.


To perform this job successfully, an individual must be capable of performing each of the above stated essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 


Must be cross-trained and have the ability to effectively dispatch all areas/regions including lubricants/bobtail fuel. Must have at least 3 years experience in the Flyers Dispatch department. Associate's degree (A.A.) or equivalent from a two year college or technical school or a combination of education and related experience. Other education and/or experience may be considered as substitute. Ability to operate a personal computer with a general understanding of file management and Microsoft Office software.


  • Ability to think and act independently. 
  • Ability to work under limited supervision and use available tools and creativity to solve complex and interrelated problems.
  • Ability to multitask, to read and comprehend complex instructions, correspondence and memos.
  • Ability to write simple correspondence and to read comprehensive instructions as well as procedural manuals.
  • Ability to effectively present information in one-on-one and small group situations to the guests and other team members. 
  • Ability to communicate with company personnel use voice mail, telephone and e-mail systems.


Ability to add, subtract, multiply and divide in order to carry out routine tasks in relation to the essential duties of the position.


Ability to apply common-sense understanding to carry on instructions furnished in written, oral or diagram form.


While performing the duties of this job, the team member is regularly required to sit, stand, talk or hear. The TM must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus. Must be able to examine documents, reports and other data in either hard copy or electronic form.


The work environment characteristics described here are representative of those a TM encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. While performing the duties of this job, the TM occasionally works in high or precarious places. The noise level in the work environment is usually moderate.

Department: Transportation 

Job Status: Full - Time

FLSA status: Non-Exempt 

Reports to: Dispatch Manager

Location: Auburn, CA 

Travel Required: < 5 %

Supervisory Responsibility: No          

 Work Schedule: Varies

Classification: Administrative