DSN phone support in Mossville, IL at Volt

Date Posted: 2/28/2018

Job Snapshot

  • Employee Type:
  • Location:
    Mossville, IL
  • Job Type:
    Call Centers
  • Duration:
    48 weeks
  • Date Posted:
  • Job ID:
  • Pay Rate
    $0.0 - $26.0/Hour
  • Contact Name
    Volt Branch
  • Phone

Job Description

Volt Workforce Solutions has an immediate opening for a DSN phone support position.

To serve as the first point of contact for support within Advanced Technologies and Solution for the Industry Groups and Dealers requiring assistance with product problem health management for .Cat Connect Support Team 

The candidate will provide the initial “triage” on product health events, record event information, investigate documented information, support dealer repairs, escalate the inquiry when needed to subject matter experts, and work the support request to closure.

Volt is an EOE.