Engineering Technician in Worcester, MA at Volt

Date Posted: 4/28/2018

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Worcester, MA
  • Duration:
    48 weeks
  • Date Posted:
    4/28/2018
  • Job ID:
    88001
  • Pay Rate
    $24.21 - $30.26/Hour
  • Contact Name
    Volt Branch
  • Phone
    317-685-2200

Job Description

A biotechnology product development company is seeking an Engineering Technician for its location in Worcester, Massachusetts for a 12-month contract.

Responsibilities:

  • Perform instrument repairs and calibration on laboratory equipment.
  • Act as a company advocate in all capacities in customer laboratories.
  • Effectively communicate with customer as well as other Service Engineers.
  • Represents Unity Lab Services in a positive, professional manner in all dealings with company customers, both external and internal.
  • Promptly acknowledges receipt, and contacts the end-user to schedule services. Ensures that the schedule meets the customer’s needs and entitlement.
  • Communicate schedule of services to Customer Administration and Supervisor on a daily basis.
  • Prioritize and multi-task the workload & customer requirements onsite as designated by the manager or lead.
  • Seeks assistance from peers when unable to quickly meet the customer’s expectations.
  • Close out service activities utilizing administration tools for accurate record keeping, including documenting service calls daily upon completion.
  • Maintains personal Service inventory of replacement parts. Returns defective material in a timely manner, and orders replacements in accordance with company policy.
  • Maintains company assets (tools, inventory, laptop computer, etc.) in good and working condition.

Minimum Qualifications:

  • Proven ability to diagnose and resolve problems on sophisticated electro-mechanical instrumentation in a commercial scientific laboratory environment.
  • Must demonstrate proficiency in working with people: customer skills, service administrative and business functions.
  • Must demonstrate competency for installations, relocations, calibrations/qualifications, preventive maintenance and troubleshooting/repair, technical support.
  • Ability to read, interpret and analyze component layout drawings, assembly drawings, wiring and labeling diagrams.
  • Ability to prioritize the demands of the job (repair calls, preventative maintenance, installations) and establish realistic schedules to meet requirements.
  • Ability to work independently, and as part of a group, to accomplish individual and team objectives.
  • Independently resolve routine customer satisfaction problems.
  • Demonstrate Company values – Integrity, Intensity, Innovation and Involvement.

Requirements:

  • State certification to Work on a wide range of products containing refrigeration components
  • 2+ years’ Service Engineer experience, Calibration Technician experience
  • Must have strong interpersonal skills, and be able to communicate effectively with a wide variety of people.
  • High school diploma/equivalent required.

Please apply if interested.

Volt has been serving some of the nation's strongest companies for over 60 years. As a Volt employee, you can expect the highest level of on-site support. We have a long-standing tradition of developing lasting and mutually beneficial relationships with its employees.

Volt is an Equal Opportunity Employer