Entry Level Consumer Affair Analyst for Recent College Grad in Irvine, CA at Volt

Job Description

College Grads Wanted - No experience Required!

Volt has partnered with a leading automotive manufacturer in Irvine to help identify multiple Entry Level Consumer Affair Analysts for an immediate position.

Specific responsibilities will include:

• taking incoming calls that dealers are unable to resolve; analyze, coordinate and respond to all escalated customer cases the department's established guidelines and protocol maintaining a high level of customer service
• administration and documentation of all customer cases in a Siebel system including processing of goodwill requests, repurchase requests and replacement vehicle requests all the while achieving established department objectives
• provide support and work in conjunction with management towards assisting any customer situations or cases while adhering to company and department policies and objectives. 

Position is long term temp, estimated to last 1 year with very strong potential to go temp to hire for the right person. We fill these positions year round and most of our employees get hired and promoted into other roles as they gain experience. Hours are M-F from 8AM - 5PM. Pay is $18/hr.

Job will start out remote and will require you work onsite once the company returns back to work therefore we will only consider local candidates at this time.

No experience required! To qualify you must have a completed Bachelors degree and excellent communication skills. We will look at people from all industries - retail, restaurant, office, customer service, administrative, etc.  The ideal candidate would be a recent college graduate we can train from the ground up.