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Entry Level Consumer Affair Analysts with College Degree in Santa Ana, CA at Volt

Date Posted: 1/8/2019

Job Snapshot

Job Description

Volt has partnered with a leading automotive manufacturer in Fountain Valley to help identify multiple entry level Consumer Affair Analysts for immediate hire.

Responsibilities:

  • Support Customer Connect related activities including recall and service campaign activities
  • Generate reports from a single or multiple systems
  • Assists management with developing, generating and updating reporting of recalls and service campaigns
  • Generate, review and maintain documentation on system reports and charts
  • Identify, analyze and research trends, data errors or inconsistencies within the assigned business units
  • Monitor supply of campaign parts and dealer backorders and work with internal departments and parts suppliers to identify issues
  • Utilize the following applications to support assigned projects: Microsoft Office, Siebel CRM, AS400, QMF and SQL
  • Update customer facing documents, including but not limited to recall and service campaign content on websites, call center talk tracks and owner notifications
  • Interact with client contacts as assigned; exemplifying professional attributes
  • Complete ad hoc projects with tight deadlines which will require daily updates to client

Qualifications:

  • Must have a completed college degree
  • Experience with data analyzing and related tools
  • Ability to prioritize work and monitor progress and status of cases
  • Organizational skills with attention to detail
  • Excellent verbal and written communication skills with the ability to effectively communicate with operations team and client
  • Ability to collaborate effectively and work as part of a team

Pay rate is $23-25/hr based on experience. Hours are full time, M-F from 8am – 5pm. Positions is are long term temp, estimated to last 1 year with potential to get hired on.

We will consider entry level college graduates looking to start their career. 

To apply, submit resume today.

Volt is an Equal Opportunity Employer.