Entry-Level Customer Support Repair Specialist in Holyoke, MA at Volt

Date Posted: 3/7/2018

Job Snapshot

  • Employee Type:
  • Location:
    Holyoke, MA
  • Job Type:
  • Duration:
    24 weeks
  • Date Posted:
  • Job ID:
  • Pay Rate
    $15.0 - $15.0/Hour
  • Contact Name
    Volt Branch
  • Phone

Job Description

Part-Time, Great Pay, Awesome Environment, Mobile Phone Repair

Volt is currently hiring 40 people to work in the capacity of a specialized device repair team in the Boston Metro area. This will be a part-time position for a 6 to 9 month long project. If you like working with your hands, have an interest in mobile devices, and enjoy knowing how things work, this could be a great position for you!

The Technical Repair Specialist performs specific functional troubleshooting and repair skills with a focus on iPhone. After conducting a targeted analysis, the Technical Repair Specialist performs basic repairs on iPhones as required.

We have openings in the following cities,

Boston Burlington Chestnut Hill Hingham Dedham Lynnfield Natick Marlborough Braintree


  • Successfully complete a basic training course for a specific device repair process.
  • Troubleshoot, diagnose, and perform specific basic repairs of iOS devices.
  • Record all repairs accurately to maintain service and inventory part accuracy.

Desired Skills

  • Familiar with iOS devices.
  • Ability to listen and provide feedback.
  • Ability to analyze and solve technical problems.
  • Ability to work in a fast-paced environment and make decisions quickly, sometimes under tight deadlines and pressure.
  • Proven success in team environments demonstrating shared responsibility and accountability with other team members.
  • Excellent verbal communications skills with ability to tailor communication and style to differing audiences.

Schedule Requirements

  • Must be able to work either 10am to 3pm or 3pm to 8pm 5 days of the week
  • Will work 5 hour shifts; work week will be between 25-30 hours per week

Pay Rate - $15 per hour

If you are interested in this position, please apply to this posting. If you would like more information, please call 512-592-3384 and ask for Alexsa Sheets.

Volt is an Equal Opportunity Employer.