Entry-Level Customer Support Repair Specialist in Skokie, IL at Volt

Date Posted: 3/28/2018

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Skokie, IL
  • Job Type:
    Assembly
  • Duration:
    24 weeks
  • Date Posted:
    3/28/2018
  • Job ID:
    106167
  • Pay Rate
    $15.0 - $15.0/Hour
  • Contact Name
    Volt Branch
  • Phone
    512-362-5245

Job Description



Entry-Level Customer Support Repair Specialist

Volt is currently hiring 7 people to work in the capacity of a specialized device repair team in the Skokie, IL area. This will be a part-time position for a 6 to 9 month long project. If you like working with your hands, have an interest in mobile devices, and enjoy knowing how things work, this could be a great position for you!

The Technical Repair Specialist performs specific functional troubleshooting and repair skills with a focus on iPhone. After conducting a targeted analysis, the Technical Repair Specialist performs repairs on iPhones as required.



Responsibilities 

  • Successfully complete training course for specific device repair process.
  • Troubleshoot, diagnose, and perform specific repairs of iOS devices.
  • Record all repairs accurately to maintain service and inventory part accuracy.
  • Develop product knowledge and research required information using all available tools and resources.
  • Perform additional support like check-in duties or service functions as needed.


Desired Skills

  • Familiar with or certified to repair iOS devices.
  • Ability to listen and provide feedback and guidance to others.
  • Ability to analyze and solve technical problems.
  • Ability to work in a fast-paced environment and make decisions quickly, sometimes under tight deadlines and pressure.
  • Proven success in team environments demonstrating shared responsibility and accountability with other team members.
  • Excellent verbal communications skills with ability to tailor communication and style to differing audiences.



Schedule Requirements

  • Must be able to work during retails hours (between 10am and 10pm, Mon-Sun)
  • Will work 5 hour shifts; work week will be between 25-30 hours per week

Pay Rate - $15 per hour

If this looks like the job for you, please apply to this job posting or call 512-362-5245 for more information. Ask for the Skokie, IL recruiter. 

Volt is an Equal Opportunity Employer.