Evening Shift Program Coordiantor in Reno, NV at Volt

Date Posted: 10/22/2018

Job Snapshot

Job Description

Volt is currently seeking a Program Coordinator to join their dynamic and growing Reno Team!

As a Program Coordinator, you are responsible for providing support and management assistance for a named account by consistently promoting and developing positive working relationships with field employees, client managers and Volt staff. We are currently seeking someone who has flexible working hours to include evenings and weekends as needed by the business.

Essential Duties and Responsibilities

Act as liaison and represent Volt and the client in a professional, courteous and knowledgeable manner
Address and resolve employee relations issues in a confidential manner
Conduct safety and new hire orientation
Escort all new field employees to their work stations on the first day of their assignment
Follow proper reporting of workplace injuries

Produce and provide requested client reports
Maintain requisition and assignment data within program-specific front office systems

Provide client with reports and information as required and in a timely manner

Conduct off boarding processes including termination email notifications, exit interviews and termination meetings
Assist in any event coordination and attend as Volt representative when appropriate
Prepare miscellaneous HR/employee reports as required
Assess program effectiveness, morale level and training
Complete timely data entry of required data into Volt’s automated systems and maintain consistency/integrity of data
Complete special projects as assigned
Screen resumes and schedule candidate interviews

Position Qualifications:

Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying.

Typical qualifications would be equivalent to:

3 years’ experience in a customer service environment
Previous experience in Human Resources or related post-secondary education and/or equivalent business experience

Knowledge & Skills:

Strong customer service skills; ability to work with various personalities and styles of individuals
Ability to successfully communicate in-person and by telephone with internal staff, external customers and field employees
Ability to develop open and positive customer relations
Demonstrated problem solving, conflict resolution, and decision-making skills
Ability to successfully communicate verbally and in writing

Ability to work within a flexible work environment and non-traditional work schedules, as necessary
Computer and office equipment proficiency

Volt is an Equal Opportunity Employer