Field Service Engineer - Hawaii in Honolulu, HI at Volt

Date Posted: 5/18/2018

Job Snapshot

  • Employee Type:
    Direct Hire
  • Location:
    Honolulu, HI
  • Job Type:
    Industrial
  • Duration:
    N/A
  • Date Posted:
    5/18/2018
  • Job ID:
    110112
  • Pay Rate
    $49566.0 - $88046.0/Year
  • Contact Name
    Volt Branch
  • Phone
    972-518-2500

Job Description

JOB DESCRIPTION

VOLT is hiring a Field Service Engineer for a manufacturer of cash processing products & equipment in Honolulu, HI. The Field Service Engineer will be responsible for providing service for cash handling equipment at customer sites.

RESPONSIBILITIES

  • Diagnose machine & system problems in minimal time & make repairs.
  • Pre-site planning & make recommendations for improving service, reliability & performance of cash handling equipment.
  • Gather & record machine information at regular intervals to monitor performance.
  • Keep customer / Regional Support Specialist apprised of progress during remedial maintenance or during down system situation.
  • Ensure an overall customer satisfaction rating of 95%.
  • Responsible for assisting with installing machines, Engineering Change Notices that effect current systems & upgrades.  Hardware or software upgrades may require technical assistance on unusual or complex systems.
  • Support ISO 9001, ISO 14001, & OHSAS 18000 activities & seek continued improvement of procedures & practices that reduce costs, while maintaining or enhancing customer satisfaction, quality & service.

QUALIFICATIONS

  • 3-5 years preferably in high speed paper handling machines such as check sorters, mail sorters or currency sorters.
  • Trained in the maintenance & repair of electro-mechanical machines.
  • Understanding of AC/DC power distribution, digital & analog circuitry.
  • Ability to work with electronic schematics, logic diagrams & mechanical drawings.
  • Logical trouble shooting skills & capability to isolate problems at PCB or component level.
  • Knowledge in the use of oscilloscopes, digital/analog meters & PC based tools & proficiency in the use of these tools.

Equal Opportunity Employer

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