Front Desk Agent in Santa Maria, CA at Volt

Date Posted: 11/8/2019

Job Snapshot

Job Description

Volt Workforce Solutions is currently hiring for a Front Desk Agent to work in Santa Maria!

Actively seeking a Front Desk Agent to work for a well-known hotel in Santa Maria. Ideal candidates will have strong customer service skills with some bookkeeping experience, and able to work weekends and holidays.

The schedule for this position is Sunday through Wednesday from 3pm-11pm.

Responsibilities Include:

  • Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay
  • Respond to guest complaints, requests and emergencies
  • Reconcile all accounts in a timely manner
  • Schedule guest wake-up calls and reservations for the following day
  • Respond to guest inquiries, concerns and complaints as needed
  • Answer phones and place reservations

Qualifications:

  • Excellent communication and math skills
  • 2+ years' experience in customer service or hospitality
  • Able to learn computer functions and other on-the-job skills
  • Good problem-solving skills
  • Ability to multitask
  • Solid customer service skills
  • Strong written and verbal communication skills

Stop by and bring your resume for immediate consideration.

Call or visit us today!

210 E. Enos Drive, Suite C

Santa Maria, CA 93458

805-349-1212

VOLT is an equal opportunity employer.