Health Team Documentation Spec in Louisville, KY at Volt

Date Posted: 3/25/2020

Job Snapshot

Job Description

Volt Workforce Solutions is looking for a Health Team Documentation Specialist to work with a leading health insurance company. After reading the job info below, if interested, email an updated resume (in Word format).

After applying to this Job using the Apply or Apply Now button, you can follow up on your application by calling our Enterprise Delivery Center at (800.595.8658). Be sure to note the Job ID number found on this page and reference it when calling about the position.

Job Title: Health Team Documentation Specialist

                                                            Reference ID: 224440

Location: Louisville, KY

Position Summary:

  • Create process documentation/workflows, knowledge articles and self-service guidance
  • Collect and document of business requirements for project and process improvement
  • Facilitate process workflow modeling in order to collaborate on process improvements, automation capabilities and clearly defined end-to-end use cases
  • Creates and maintains technical writing standards.
  • Writes, modifies/changes controlled documents.
  • Writes, reviews, and maintains department standard operating procedures.
  • Edit, standardize, or make changes to materials prepared by other writers or personnel.
  • Develop and maintain a wide range of documentation with a focus on internal help guides and support systems
  • Create Visio flow diagrams
  • Create workflows
  • Assist with other duties as needed


  • BS/BA or equivalent work experience
  • 3+ years of Healthcare writing experience with processes/policies/procedures
  • Experience mapping processes using Visio or similar tools
  • Microsoft Office/Suite proficient (Excel, PowerPoint, Word, Visio, etc.)
  • Project management experience
  • Knowledge of or experience documenting APIs, frameworks, libraries, tools, systems, and workflows in domains such as web, mobile, distributed systems, data science, machine learning, and devops

Work Schedule:

Monday-Friday; 8am-5pm

As a Volt employee, you can expect the highest level of support.  We have a long-standing tradition of developing lasting and mutually beneficial relationships with our employees.  Contact a Volt representative by applying to this posting online for immediate consideration. Submit your resume today!

To learn more about Volt, please visit: and to see more of our job postings, please visit:

Volt is an Equal Opportunity Employer.

Pay Rate is $29/hr.