Help Desk Lead in San Francisco, CA at Volt

Date Posted: 7/9/2019

Job Snapshot

  • Employee Type:
    Direct Hire
  • Duration:
    N/A
  • Date Posted:
    7/9/2019
  • Job ID:
    184701
  • Pay Rate
    $115000.0 - $115000.0/Year
  • Contact Name
    Volt Branch
  • Phone
    714/921-7031

Job Description

Our client, based in San Francisco, is seeking a Help Desk Lead. 

The daily job duties include working with multiple teams to support and troubleshoot all technical issues with the following platforms: PC, MAC as well as mobile devices.  A primary job will be to ensure that technical issues are resolved in a timely matter and it is documented.

The Responsibilities:

  • Installation, operation and maintenance of hardware and software
  • Work with local vendors regarding all software and hardware purchases
  • Create IT Service Desk
  • Work with multiple departments internally as well as well as client vendor support

Requirements:

  • Help Desk lead experience
  • Background with multiple platforms including PC, MAC.
  • Troubleshooting problems and experience with documentation.
  • Google application environment or any experience with G-Suite
  • Single sign-on experience

Volt is an Equal Opportunity Employer