Help Desk Level 1 in Minnetonka, MN at Volt

Date Posted: 8/9/2018

Job Snapshot

  • Employee Type:
  • Duration:
    16 weeks
  • Date Posted:
  • Job ID:
  • Pay Rate
    $0.0 - $18.44/Hour
  • Contact Name
    Volt Branch
  • Phone
    651 983 4155

Job Description

We are seeking a rock starĀ Help Desk Technician for our client in Minnetonka!


  • Requires sufficient knowledge of IT operations, responsibilities, workflow processes, and procedures to resolve most inquires independently.
  • Good analytical and communication skills, sound judgment, and the ability to work effectively with client and other Systems Division staffs.
  • Excellent customer service, interpersonal, organizational and communication skills.
  • Ability to work in a fast paced changing environment.
  • Understanding of Windows based applications.
  • Familiarity with relevant operating systems, the Lotus and Microsoft Suite of products, the Internet and networking.
  • Ability to recognize priority issues and escalate accordingly.
  • Ability to translate technical terms into non-technical language; understanding of computer terms and acronyms.
  • Ability to learn new processes and procedures.

Volt is an Equal Opportunity Employer