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Help Desk Support Spec I in Broomfield, CO at Volt

Date Posted: 1/14/2019

Job Snapshot

Job Description

Volt Workforce Solutions is seeking a  Helpdesk Specialistfor our Client in Broomfield, CO

This is a shift work position and the successful candidate must be flexible in days and hours worked. This position requires the ability to obtain a  Security + and ITIL V3 Foundations certifications.

ACTIVE US GOVERNMENT SECURITY CLEARANCE REQUIRED

Required Education: High school education or equivalent and 2+ years of technical experience. Associates Degree and 1 year of related experience preferred. 

Required Skills:

Comprehensive knowledge in the use of personal computers.

Proven ability in the use of all pertinent software applications.

Ability to communicate moderately complex or technical information, ideas and results effectively in both oral and written form; compose correspondence and reports.

Experience in desktop and networking support, IT concepts and help desk software.

Proficient with MS Windows and Office, VPN / Remote access, and anti-virus software.

Must be able to think logically and act decisively in critical situations.

Ability to distinguish between different types of issues and select the correct source for solution.

Provide first line technical support to computer customers with questions regarding account administration, distribution of software and documentation, system and network status, and incident entry via incident management tool.

Desired Skills: Active Directory, Anti-virus, VPN, Avaya, Novell, web support and development.

This is a contingent/temporary position offered through Volt Workforce Solutions. Volt offers competitive compensation, the chance to work with some of the world’s leading companies, and a staff committed to helping you take the next step on your career path. 

To learn more about Volt, please visit: http://www.volt.com and to see more of our job postings, please visit: http://jobs.volt.com

Volt is an equal opportunity employer.