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Help Desk Support Spec I in Oak Ridge, TN at Volt

Date Posted: 6/9/2019

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Oak Ridge, TN
  • Job Type:
  • Duration:
    28 weeks
  • Date Posted:
    6/9/2019
  • Job ID:
    176673
  • Contact Name
    Volt Branch

Job Description

Volt is seeking a Help Desk Support Specialist for our client located in Oak Ridge, TN

REQUIRED EDUCATION:

  • High school education or equivalent and 2+ years of technical experience. Associates Degree and 1 year of related experience preferred. 

 
REQUIRED SKILLS:

  • Comprehensive knowledge in the use of personal computers. Proven ability in the use of all pertinent software applications.
  • Ability to communicate moderately complex or technical information, ideas and results effectively in both oral and written form; compose correspondence and reports.
  • Experience in desktop and networking support, IT concepts and help desk software.
  • Proficient with MS Windows and Office, VPN / Remote access, and anti-virus software. Must be able to think logically and act decisively in critical situations. 
  • Provide first line technical support to computer customers with questions regarding account administration, distribution of software and documentation, system and network status, and incident entry via incident management tool. 
  • Security + and ITIL V3 Foundations certifications.

 
AN ACTIVE US GOVERNMENT SECURITY CLEARANCE IS REQUIRED

This is a contingent/temporary position offered through Volt Workforce Solutions. Volt offers competitive compensation, the chance to work with some of the world’s leading companies, and a staff committed to helping you take the next step on your career path. 

Volt is an Equal Opportunity Employer

To learn more about Volt, please visit: http://www.volt.com and to see more of our job postings, please visit: http://jobs.volt.com