Help Desk Support Spec I in Broomfield, CO at Volt

Date Posted: 7/7/2018

Job Snapshot

  • Employee Type:
    Contingent
  • Duration:
    28 weeks
  • Date Posted:
    7/7/2018
  • Job ID:
    95400
  • Contact Name
    Volt Branch
  • Phone
    719/266-6603

Job Description

Volt Workforce Solutions is currently recruiting for several Helpdesk positions in Broomfield, CO.  This is a shift work position and the successful candidate must be flexible in days and hours worked. This position requires you to obtain a Security + and ITIL V3 Foundations certifications within 6 months of starting the position.

W2 Only / No Corp to Corp / No 1099

NOTE: Applicants selected must have ability to obtain and maintain a Secret clearance and must meet eligibility requirements for access to classified information

VOLT is an Equal Opportunity Employer

Qualified candidates will have the following education/experience to be considered:  

High school education or equivalent and 2+ years of technical experience. Associates Degree and 1 year of related experience preferred. 

*Experience in desktop and networking support, IT concepts and help desk software.

*Proficient with MS Windows and Office, VPN / Remote access, and anti-virus software.

*Must be able to think logically and act decisively in critical situations.

*Ability to distinguish between different types of issue and select the correct source for solution.

*Provide first line technical support to computer customers with questions regarding account administration, distribution of software and documentation, system and network status, and incident entry via incident management tool.

*Comprehensive knowledge in the use of personal computers.

*Proven ability in the use of all pertinent software applications.

*Ability to communicate moderately complex or technical information, 

DESIRED SKILLS:

Active Directory, Anti-virus, VPN, Avaya, Novell, web support and development.