Help Desk in Boston, MA at Volt

Date Posted: 2/10/2020

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Boston, MA
  • Job Type:
  • Duration:
    12 weeks
  • Date Posted:
    2/10/2020
  • Job ID:
    215979
  • Pay Rate
    $23.0/Hour
  • Contact Name
    Volt Branch
  • Phone
    919/789-6953

Job Description

       
Volt is currently looking for Help Desk for a leading IT service company in Boston MA.  After reading the job info below, if interested, email an updated resume (in Word format).

Job Description:

Purpose:

Provides basic hardware, software, and network support relative to customer IT environment. APPLE cert a plus
 

Primary Responsibilities:

Troubleshoot desktop operating system, application errors and PC hardware issues. Troubleshoot minor server-hardware issues. Manage trouble tickets from inception to closing, includes tracking resolution progress and updating customers on ticket status. Provide OS and database maintenance. Set up and maintain user desktop environments; relocate and set up peripherals as may be required. Order, inventory, and return IT parts and equipment as needed. Maintain printers; troubleshoot issues.
 

Qualifications:

H. S. diploma. A+ certification. 3 – 5 years support experience that includes the following: User desktop setup Windows, MAC, and/or Linux OS

Related Skills and Competencies:

Strong verbal and written communication skills for customer interface and documentation. Organizational and time-management skills with ability to multitask effectively. Ability to learn new technologies.

As a Volt employee, you can expect the highest level of support.  We have a long-standing tradition of developing lasting and mutually beneficial relationships with our employees.  Contact a Volt representative by applying to this posting online for immediate consideration. Submit your resume today! To learn more about Volt, please visit: http://www.volt.com and to see more of our job postings, please visit: http://jobs.volt.com

Volt is an Equal Opportunity Employer.

Pay Rate is 23/hr