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Implementation Technician in Franklin, TN at Volt

Date Posted: 6/4/2019

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Franklin, TN
  • Job Type:
  • Duration:
    36 weeks
  • Date Posted:
    6/4/2019
  • Job ID:
    181374
  • Contact Name
    Volt Branch
  • Phone
    919-829-1660

Job Description



Make a move to VOLT!

Volt is searching for qualified Implementation Technicians in Franklin, TN. This position is responsible for the testing and integration of new Westell monitoring devices, Westell modem upgrades and Direct Connect equipped Lighting Systems.

Responsibilities & Duties:

  • Locating sites in database(s)
  • Opening, updating, and closing trouble tickets in the database as per procedure
  • Programming Westell devices via Putty utility
  • Programing FTS 370 series system through Web GUI.
  • Alarm testing and verification through Optima
  • Troubleshooting communication issues
    • Westell to Optima
    • Direct connect to Optima
    • Lighting system to Monitoring device
  • Other duties as required

Knowledge, Skills, & Abilities:

  • Advanced Microsoft Word and Excel skills
  • Very detail oriented and organized
  • Experience with Optima, Siterra, and Putty programming utility
  • Expert level of verbal and written communication skills
  • Ability to maintain even temperament under pressure
  • Ability to work independently while remaining committed to the team’s success
  • Possesses a positive attitude

Required Education / Experience

  • High School graduate
  • 2-3 Years of work experience
  • Experience with customer interactions

Volt is an Equal Opportunity Employer