IT Deployment Technician in Union, NJ at Volt

Date Posted: 6/25/2019

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Union, NJ
  • Job Type:
  • Duration:
    24 weeks
  • Date Posted:
    6/25/2019
  • Job ID:
    169506
  • Contact Name
    Volt Branch
  • Phone
    919/782-7440

Job Description

Our client, a Fortune 500 retail company, is seeking an IT Deployment Technician for their offices in Union NJ.  The Deployment Technician will be part of a team that provides technical support for both pre- and post-delivery of new devices during an enterprise-wide reset. Tasks will include device staging, installation, delivery and setup of systems, in addition to diagnostics of basic hardware and software problems encountered by the end-users within our Union NJ corporate office. 

RESPONSIBILITIES:

• Staging devices for distribution; tasks include equipment set up on bench, imaging process, inventory management, and customizing devices based on user requirements

• Provide level 2 desk-side support for all end-user issues related to the deployment project

• Participate in classroom-based training sessions as a technical resource to help ensure successful delivery of new devices and corresponding user profile configurations 

• Document support processes and troubleshooting procedures for hardware and software issues

• Collect old equipment from end-users, track for inventory and store items in an organized fashion 

• Shift may vary depending on need to accommodate the deployments. 

REQUIREMENTS:

• Bachelor’s degree and 2-4 years’ experience in a desk-side or engineering support role 

• Extensive experience with Windows 7/10 and Office365 

• Strong experience with supporting Surface/Laptop devices in a corporate environment

• Strong understanding of firewall, networking concepts and Active Directory

• Experience with Device Management software (SCCM/BCM), Jabber and VPN/Citrix client

• Experience with ticketing systems such as Remedy and Service Now

• Working knowledge of Lotus Notes, Outlook and Jabber softphone software

• Strong customer service skills as well as strong oral and written communication skills are a must

Volt Workforce Solutions offers competitive compensation, the chance to work with some of the world’s leading companies, and a staff committed to helping you take the next step on your career path.  Contact a Volt representative by applying to this posting online for immediate consideration.  Submit your resume today!  To learn more about Volt, please visit http://www.volt.com and to see more of our job postings, please visit http://jobs.volt.com.

Volt is an Equal Opportunity Employer.