IT Hardware Support Technician in Philadelphia, PA at Volt

Date Posted: 3/13/2020

Job Snapshot

  • Employee Type:
    Contingent
  • Job Type:
  • Duration:
    12 weeks
  • Date Posted:
    3/13/2020
  • Job ID:
    222146
  • Contact Name
    Volt Branch
  • Phone
    215-606-0104

Job Description

Are you looking for a PT Position? Do you have experience in computer related hardware and software issues with 2-3 years experience? Are you an expert with Microsoft Office Suite Products? If so, Check it out.....

Great Opportunity for Someone Interested in PT!

Temp to Hire

24 hour per week $15/hr 

IT Hardware Support tech

This individual is responsible for the configuration, installation and maintenance of technology devices including desktops, workstations, notebooks, netbooks, printers and other peripherals.

Education:
Associates Degree with two years prior working experience.


Experience

  • Proven experience with Help Desk trouble call resolution a plus.
  • Solid written and oral communication skills.  Strong presentation skills are required. Possess good decision making skills.  Individual must be self-motivated with the capability to work with end users having varying computer skills.

ESSENTIAL FUNCTIONS: 

  • Manages the inventory of applications and software that is used on devices and assurance policies and procedures.es coordination with Corporate IT for appropriate licensing consistent
  • Answers the Help Desk phone and checks e-mail account, works over the phone to troubleshoot problems, enter trouble calls into the ticket tracking system, dispatches trouble tickets to network or analyst level support, as appropriate, closes tickets when complete, provides customer feedback, provides reports and makes recommendations on ways to improve customer support.
  • Installs, as needed, service line specific software packages and troubleshoots issues with these products.
  • Coordinates and/or assists with the implementation of IS related projects.
  • Provides and maintains documentation related to software and hardware systems.

If interested, please send resumes to sshelton@volt or ascheubel@volt.com or call 215-606-6981.

"Volt is an Equal Opportunity Employer"