IT Infrastructure Technician in Stamford, CT at Volt

Date Posted: 7/6/2018

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Stamford, CT
  • Job Type:
    Computer Industry
  • Duration:
    24 weeks
  • Date Posted:
    7/6/2018
  • Job ID:
    125114
  • Pay Rate
    $26.0 - $29.0/Hour
  • Contact Name
    Volt Branch
  • Phone
    973/404-9187

Job Description

Volt is currently hiring for an IT Infrastructure Technician for our client located in Stamford, CT. This is a long-term contract expected to last at least 6 months. This position is responsible for the day to day operations and support of the staff, with the additional responsibilities of managing the department while the IT Manager is not onsite.

Responsibilities:

  • Provide a team-oriented approach to ensure a high level of customer service for all members of staff as well as visitors to the Stamford Office.
  • Communicates with teams in London, New York, Boston, Spain as required.
  • Monitor facility issues, including computer room HVAC, Generator, UPS, Office HVAC Install, operate and maintain network services, routers, hubs, switches, modems and other network devices following technical plans.
  • Resolve complex network communications problems for 3rd party trading applications.
  • Install or repair Windows computers with both standard and nonstandard applications and networking software, diagnosing and solving problems that develop in their operations.
  • Respond to user questions and explain the operation of network applications and equipment.
  • Assist in the maintenance of standards and documentation.
  • Ensure anti-virus software is installed, properly configured, and regularly updated.
  • Maintain servers and network hardware.
  • Install and configure local area data communications networks which may carry data, voice and video communications following organization standards.
  • Windows server administration (hardware and OS support).
  • Active Directory User Account creation and management.
  • Responsible for tape backups, restores, and offsite storage.
  • Setup and Troubleshoot ITS Turrets, and Avaya Telephone systems.
  • Manage Citrix connectivity for all users to a Citrix Farm in UK. Be able to troubleshoot any issues related to Citrix.
  • Financial Market Data software support (e.g. Bloomberg, BrokerTec, TradeWeb, WallStreet, Loanet, Global 1, FedWire and FedLine).
  • Direct support for Operations Department (unlocking trades, assuring data arrival, working on contingency plans for clearing money in case of outages, etc).

Qualifications:

  • Ability to build and develop relationships with all levels of management in a multinational culturally diverse company.
  • Must be able to identify, assess, resolve promptly, and communicate if necessary IT issues, to either other members of the local IT staff or members of the team’s location in other locations.
  • Maintain and ensure that all sensitive company data remains confidential.
  • Knowledge of the Broker Dealer, and Wholesale banking business
  • Must have experience in managing and building a Disaster Recovery site. Candidate must have worked on a Trade Floor with a “Hot or Live” Disaster Recovery site.
  • Ability to apply knowledge of current research and theory in specific field. Stay on top of the latest technologies for all things relating to the role.
  • Ability to work with Senior Management.
  • Fluent both in oral and written communications. Have the ability to be able to explain what technical things mean to non-technical individuals.
  • Candidate needs experience with high level excel spreadsheet calculations.
  • Multi-tasking while keeping same level of high level service is very important. Keeping your cool under pressure is a MUST for this role.

Education/Experiences:

  • Bachelor’s Degree in Computer Science or Finance is required, plus significant training in network installation, operations and troubleshooting.
  • Must have a minimum of 5 years of experience (1-3 yrs. directly in Trade Floor support) installing and supporting local area networks and workstations under very stressful time constraints.
  • 3-5 Years’ experience with Bloomberg trading application.

Volt is an equal opportunity employer