IT Manager in Austin, TX at Volt

Date Posted: 1/9/2020

Job Snapshot

  • Employee Type:
    Direct Hire
  • Location:
    Austin, TX
  • Job Type:
  • Duration:
    N/A
  • Date Posted:
    1/9/2020
  • Job ID:
    212419
  • Contact Name
    Volt Branch
  • Phone
    512-748-7239

Job Description

Are you a Analyst with 5+ years experience in technology and information systems?

Would you be interested in a full time opportunity in Austin, TX?

If so, please take a look and let us know your thoughts!

What you’ll be doing:

  • Analyzes and recommends office automation equipment and peripherals that can improve productivity and efficiency
  • Maintain end user equipment images
  • Manage asset assignment / retrieval when onboarding / separating employees
  • Installs and maintains IT assets
  • Creates training materials and supports end users
  • Identify and suggest possible improvements on procedures
  • Determine the best solution based on the issue and details provided by customers
  • Walk the customer through the problem-solving process
  • Space and workplace management
  • Provide accurate information on IT products or services
  • Record events and problems and their resolution
  • Management of communication services
  • Asset tracking of office equipment
  • Manage incidents for timely resolution

Here’s what you’ll need:

  • BA/BS degree in Computer Science, Business Administration or related field or the equivalent in years of experience.
  • 5+ years’ experience in technology and information systems
  • Proven experience in office automation
  • Tech savvy with working knowledge of Office products
  • Good understanding of computer systems, mobile devices and other tech products
  • Ability to diagnose and resolve complex technical issues
  • Proficiency in English
  • Excellent communication skills
  • Customer-oriented with the ability to be compassionate
  • Ability to stay calm during a heated verbal exchange

Perks:

Volt is an Equal Opportunity Employer