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IT Manager in Los Angeles, CA at Volt

Date Posted: 1/10/2019

Job Snapshot

  • Employee Type:
    Direct Hire
  • Job Type:
  • Duration:
  • Date Posted:
  • Job ID:
  • Pay Rate
    $120000.0 - $140000.0/Year
  • Contact Name
    Volt Branch
  • Phone

Job Description

Are you seeking a good solid company with an excellent culture. We are seeking a hands-on IT Manager with strong operational, leadership and technical skills. The ideal candidate must have a solid IT background with a proven track record of consistently keeping up-to-date with advancements in the field. Seeking a true business leader and role model for the organization. The goal of the IT Manager is ultimately to ensure information technology adds the maximum value to our company to help facilitate the success of our business.

The current technology strategy is being re-evaluated to ensure the proper alignment with business goals.  The incoming candidate will be tasked with analyzing and developing the go forward plan for the existing application architecture, infrastructure projects, and support organization.

Primary Job Responsibilities

  • Maintaining an IT infrastructure that is secure, reliable, supports rapid growth, and utilizes current design/technology best practices.
  • Creating an IT strategy that is focused on the right ratio of high service level/expandability balanced with cost support staff.
  • Expected outcomes in this area are measured in terms of the absence of security issues, breaches, compliance with regulations and maintenance of customer and employee privacy at the highest levels.
  • Provide guidance and support for the company’s application portfolio, including ERP and Formula Management systems.
  • Improving maintenance and development cost structures.
  • Developing a business intelligence approach with appropriate report writing support and management reporting tools such as dashboards, distributed daily reports, KPI’s, etc.
  • Active and thoughtful management of people and priorities.
  • Identify, lead and develop talent to maximize individual, team and organizational effectiveness in meeting company goals. 
  • Consult with key decision makers to assess the current and future systems and solution
  • Evaluate, recommend and develop plans for systems development and operations, hardware and software purchases, budget, and staffing
  • Manage all aspects of the implementation and operation of information and functional systems for the organization including software applications, servers, network, phone systems, and end-user computers/mobile devices
  • Ensure end-users receive exceptional service and experience reliable systems
  • Develop and implement IT policies and procedures, including those for architecture, holistic security, disaster recovery, standards, purchasing, and service provisioning
  • Maintain a superior level of security for the technology environment
  • Develop weekly, monthly, quarterly and annual reporting, as applicable
  • Develop KPI metrics
  • Oversee delivery of services and accept deliverables
  • Manage ticket submission, service, resolution with all third parties
  • Review terms of service/statements of work and any contractual arrangements
  • Conduct annual diligence reviews of all third-party providers

Education and Experience

  • Bachelor’s degree
  • 7-10 years of management experience in an IT organization
  • Direct experience managing ERP and Business Intelligence solutions
  • Demonstrated experience leading and managing IT projects
  • Business Acumen - Experience working with business leaders and business functions including a strong track record of success understanding business needs and delivering appropriate technology solutions
  • Windows and Network administration experience
  • Experience with managing data network and voice telecommunications systems
  • Understanding and experience with managing IT infrastructure including personal computing, help desk, servers, printers, and data center
  • Up to 20% travel
  • Ability to work off hours as required

Management Skills

  • Analytical with good judgment, a well-organized problem solver who can prioritize
  • Ability to define problems, collect data, establish facts, and draw valid conclusions
  • Customer service focused with a high degree of professionalism
  • Solid understanding of data analysis, budgeting, and business operations
  • Strong project management experience