IT Support Service Desk Tech in Irvine, CA at Volt

Job Description

2 openings - $25 to $35/hr - 1 year plus estimated contract - 

IT Service Desk Responsibilities:

• Serve as support for all IT requests.
• Install and Configure both OS X, and Windows systems. [OS familiarity
• Troubleshooting] Diagnose and correct issues with; Operating Systems, network connectivity both wired and wireless, mobile devices, Printers, VOIP devices, and video conferencing equipment.
• [AV] Setting up Audio Visual Hardware.
• Request management] Tracking service requests and resolutions using JIRA.
• Hardware inventory management] Organization of all IT items such as, TV’s, cameras, cables, peripherals, etc.

Desired Skills and Experience:

• Able to remain calm under stressful situations understanding that end users simply want their computers to work.
• A fundamental understanding of OS X, Windows, iOS and Android.
• Scripting experience major plus 

Volt is an Equal Opportunity Employer.