Compensation: Depending on Experience
Classification: Non-Exempt
Duties and Responsibilities:
- Must be able to communicate effectively with clients, couriers and other operational departments.
- You must be able to organize personnel, and assist with training as required.
- Logistics Coordinator must ensure that quality assurance checks are completed and maintained.
- Logistics Coordinator is especially responsible for monitoring deliveries, ensuring customer satisfaction and maintaining accurate logs of all transportation and goods.
- Schedule and dispatch drivers.
- Relay work orders, messages, or information Drivers and Manager.
- Verify Booking information against terminal systems.
- Maintained Daily reports up to date.
- Arrange for necessary repairs.
- Conduct any tasks or assignments given by upper management or supervisors.
- Billing and invoicing of all Files.
- Data Entry
- Heavy emails
- Customer Service
Other Duties as Assigned - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Qualifications:
Minimum 2 years: Experience in logistics or in the transportation industry preferred
Knowledge, Skills, and Education
- Minimum of high school diploma.
- Typing Speed 45 WPM.
- Excellent Interpersonal Relationships
- Must be organized and logical, willing to adapt quickly to changing policies and procedures.
- Must be able to work as part of a team in a fast paced and pressured environment, communicating effectively with both colleagues and clients and following verbal and written instructions.
- Able to efficiently solve problems.
- Working knowledge of Microsoft Office Suite, especially Microsoft Excel
- Knowledge of applicable DOT safety regulations preferred but not required.
- Basic understanding of transportation equipment/terminology.
- Able to read, speak and write English/Spanish.
Supervisory Responsibility
- This position does not have supervisory responsibilities
Work Environment
- This job operates in a professional office environment. This role uses standard office equipment such as computers, phones, photocopiers, fax machines, and filing cabinets.