Logistics CSR in Atlanta, GA at Volt

Date Posted: 11/24/2020

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Atlanta, GA
  • Duration:
    24 weeks
  • Date Posted:
    11/24/2020
  • Job ID:
    234812
  • Pay Rate
    $15.5/Hour
  • Contact Name
    Volt Branch
  • Phone
    770-393-4954

Job Description

VOLT WORKFORCE SOLUTIONS IS NOW HIRING....

An Entry-level Logistics CSR in College Park, Georgia!!!

The Logistics CSR is responsible for executing a full scale of customer service activities for clients including customer service operations, process development, execution of business strategy, and customer & client interaction/business partnership. The Logistics CSR will work closely with customers and regional  & global partners.

1-2 years in Supply Chain/ Logistics experience required

Applicants without this exp will not be considered for this role!!!

ESSENTIAL JOB DUTIES:

  • Solves day-to-day problems by executing a full scale of customer service activities with some oversight (i.e. sales order processing / scheduling, processing & collecting payments, purchasing)
  • Administers customer orders and customer related administration requests efficiently
  • Applies a comprehensive understanding of customer service practices and procedures to identify areas of improvement and cost management deficiencies to strengthen customer relationships
  • Ensures customer problems are resolved promptly and customers are satisfied
  • Prepares correspondence to secure additional customer information to resolve customer disputes
  • Accountable for order management of assigned and provides backup for colleagues to include taking orders, coordinating schedules with the plant, filling out relevant documents, scheduling, invoicing, etc.
  • Verifies order completeness and accuracy against purchase orders
  • Ensures compliance with contractual obligations including pricing agreements and letters of credit
  • Accountable for order management coordinating schedules with the plant, filling out necessary documents, scheduling, invoicing, etc.
  • Assists with load planning and allocation of product as directed using the Enterprise System
  • Assists with handling shipping documentation (proforma invoices, FedEx, and other documents)
  • Coordinates logistics activities to meet the customer’s needs

Minimum Skills & Qualifications:

Education and Experience Required

  • 1-2 years in Supply Chain/ Logistics Customer Service exp required 
  • Proficient in various computer programs including Microsoft Office suite
  • Collections background preferred, not required

It is the policy and practice of Volt Workforce Solutions to offer equal employment opportunities to all qualified persons regardless of race, color, sex, age, religion, marital status, national origin, veteran status, or disability to the extent provided by law.