Medical Front Desk Receptionist in Boise, ID at Volt

Date Posted: 1/20/2020

Job Snapshot

  • Employee Type:
  • Location:
    Boise, ID
  • Duration:
    100 weeks
  • Date Posted:
  • Job ID:
  • Pay Rate
  • Contact Name
    Volt Branch
  • Phone

Job Description

Volt Workforce Solutions is looking for a talented, reliable, and driven individual for the Medical receptionist position

Daily Front office duties

- phones, billing calls, patient scheduling, patient request, insurance authorizations and physical therapist patient related request

Task: Assisting patients and PTs daily at the front desk

New & return evals

- Verify new/returned account are created & EDoc'd from the previous day

Task: Make sure insurance is in correctly. Update patient information. Add intake info/important info

Entry of patient accounts & calling insurance companies

- Creating an account for new patients, updating returning patients account. Calling new & returning patient's insurance to get out patient PT benefits

Task: Enter in patient information, get insurance PT benefits for patients


- scan documents into Edoc/WebPT

Task: Stay on top of scan bin. E'docing in correct patient acct.


- Run missing notes & lost patient log

Task: Check to see if PT's have missing notes & follow up on lost patients

Staff Birthdays

- Check for upcoming staff birthdays

Task: Plan the day of the celebration & get cards ready - have all staff sign & decorate

Consolidate Schedules

- Keep schedules consolidated with no gaps, move patients as needed

Task: Rescheduling patients for PTs

Facility Cleaning

- Make sure clinic is cleaned on a regular basis(as needed) and rooms are 'patient' ready

Task: Clean and stock estem pads daily. Clean hydrocillator game ready and gym equipment

Remind therapist to take traveling box

- Give traveling PT the box to take with them

FPT document udpates

- Update documents when a new PT comes on board, if a new clinic has been added, update info

Task: Update forms on G drive

Medical Records

- Gather and prepare medical records request

Task: Locate chart and submit records by mail or fax with invoice for records fee

Insurance aging report

- Assist with the insurance aging report

Task: Calling insurance companies. Resending corrected claims

Stock Forms

- Keep forms stocked and up to date at each clinic

Stock Rooms 

- Make sure all the rooms are 'patient ready'

Task: Check to make sure every room is stocked with the needed supplies

Shared Job duties: Performed during the day. Shared duties are always priorities throughout the day