Medical Services Support 1 (9130) in Coppell, TX at Volt

Date Posted: 7/20/2019

Job Snapshot

  • Employee Type:
  • Location:
    Coppell, TX
  • Duration:
    24 weeks
  • Date Posted:
  • Job ID:
  • Pay Rate
    $13.0 - $14.0/Hour
  • Contact Name
    Volt Branch

Job Description

Volt has partnered with a  Large Automotive and Healthcare provider in Coppell, TX. Selected candidate will provide administrative processes support for tasks such as data entry, document verification, communication to providers and clients. Routine decision-making is tightly defined, with greater latitude at higher job levels, all the while focused on efficient processing of high-volume transaction-oriented assignments. Scope of work is defined by the contractual nature of the business.

Primary Responsibilities: 

  • Receive and respond to telephone calls 
  • In charge of mail functions for the department including: preparation of outgoing mail, weighing, calculating posting, and posting letters and parcels
  • Communicate with external parties, advising of referral status, prior authorizations, etc. 
  • Accurately, data enter pre authorization requests obtained via phone, web portal, mail, and fax
  • Data entry
  • Observes jurisdictional specifics to ensure adherence to state regulations
  • Maintains knowledge of client specifics, Work Comp processes, state regulations, company procedures, and URAC policies
  • Review medical records to gather data, codes, etc. 
  • Performs all other duties as assigned


  • Detail Oriented
  • Team Player
  • Committed to Excellent Customer Service
  • Computer Savvy
  • Preferred Pre-Authorization Services & Medical Coding knowledge
  • Committed to Success
  • Minimum Requirements: High School Diploma or GED Equivalent


Monday-Friday Hours 10 am -7 pm

For immediate consideration please contact Ana Arriero at 657-205-3038

****Volt is EOE****