Member Level Processor Lead in El Dorado Hills, CA at Volt

Date Posted: 7/11/2018

Job Snapshot

Job Description

Our team has an opening for a Member Processor in El Dorado Hills.

You will process health plan related data and information using automated systems within established production and quality standards. Process group level changes such as renewals, new group installations, billing unit updates, group name and address changes, benefit and rate information updates. Identifies and resolves issues with enrollment information and member eligibility.

Responsibilities:

-Frequently contacts other internal staff and external customers to verify information as needed to complete processing work
-Responsible for researching and correcting Personal Care Provider (PCP) errors
-May maintain additional reports
-Database input and maintenance

Requirements:

-Knowledge of medical plans and benefits
-Good knowledge of windows based applications (Word and Excel)
-Attention to detail
-Strong Analytical skills
-Effective critical thinking skills
-Strong customer service skills
-Effective team member

Volt is an Equal Opportunity Employer